Mighty Mutts – 3 year guarantee
Mighty Mutts by PetLove are a range of chew-proof dog toys, perfect for any dog that aggressively chews and can destroy other toys in minutes. Every Mighty Mutts toy comes with a 3-year chew-proof guarantee on all rubber parts, the details of which are listed below.
Despite trying our very hardest, there will never be a dog toy that is 100% chew-proof. Mighty Mutts are made of an extremely strong, revolutionary material; however there will be 3-4% of dogs that are strong enough to chomp through them.
The sizing of our Mighty Mutts toys is very important, and each toy is designed with specific dog sizes in mind. Always refer to the sizing guide before purchasing a Mighty Mutts toy. If you buy a Chihuahua-sized toy for a Great Dane, it’s unlikely to have the same chewing success.
Might Mutts recommended size guide
Mighty Mutts Faqs
How do I apply for my replacement product as part of the guarantee?
You can find out how to obtain your replacement, as well as the terms and conditions of the 3 year guarantee further down on this page.
What are Mighty Mutts made from?
Mighty Mutts are made from a revolutionary rubber material called SEBS (Styrene Ethylene Butylene Styrene) and is a form of thermo plastic rubber.
What does the guarantee cover?
We offer a one-off free replacement within the 3 years of the guarantee.
Which Mighty Mutts toys are covered by this guarantee?
All Mighty Mutts toys are covered by the guarantee; however, the rope part of the ragger (Tug & Toss) toys is not covered.
What if my dog ate some of the toy?
Mighty Mutts contains no materials or substances that are harmful to your dog. In most cases small amounts of the toy will do no damage; however we do recommend that you take the toy away from your dog if it appears to be destroying it.
The rope is fine to pass through your dog; however it is not encouraged to be eaten so ensure you keep an eye on your dog when chewing the product.
Upon purchasing a Mighty Mutts toy, you are entitled to 1 free replacement within the 3 year guarantee. To obtain a replacement for your Might Mutts toy, follow these steps: Create a parcel including:
- Your damaged product with proof of purchase
- Details of which product you would like replace your toy with (make sure you’ve selected the right size and perhaps try a different Mighty Mutts shape)
- Your full address details, including contact telephone number
- The breed and age of your dog
Post the parcel to our address: Customer Care, Interpet Ltd, Interpet House, Vincent Lane, Dorking, Surrey, RH4 3YX
When we receive your parcel, we will test the damaged toy to help develop our future products. Any remaining pieces of the product will then be recycled. We’ll also take note of the age and breed of your dog as it’s great for use to know a bit more about the incredible dogs destroying our products.
(note: if your dog destroys their replacement toy we will hold our hands up to them and their extremely powerful jaw. They are just too strong for Mighty Mutts. Give them a pat on the back from us)
We give this guarantee as a one-off free replacement. We’ve spent many years understanding the behaviour of dogs and know that any product under heavy use by the dog will become damaged in one way or another, even Mighty Mutts rubber. However, small shavings from Mighty Mutts toys are not harmful to your dog and should pass through; therefore this is not considered damage. The rope element of Mighty Mutts Tug & Toss toys is fine to pass through your dog however it is not encouraged to be eaten. Any product with large chunks chewed off should be taken away from your dog. If you have any general queries, please consult our web-based customer care team: customercare@interpetcentral.com Mighty Mutts rubber contains no materials that are harmful to you or your dog.
